PlenaVita breaks new ground in physiotherapy
How PlenaVita Reinvents Physiotherapy
The health centre PlenaVita in Bülach (Switzerland) shows that the future of physiotherapy has already begun. With the Cenplex software, the EGYM Ecosystem and other process optimisations, the quality of therapy has improved so much that 75% of patients become members. Member churn has been reduced to less than 10% and even physiotherapists are queuing up to work at PlenaVita. The success has led to the opening of a second center in 2024.
Reading time
About 3 min
Share
Conversion
75
%
of all patients become members
Churn Rate
<
10
%
are significantly less than in pre-EGYM era
Growth
+
64
%
more members in only 2.5 years
Conclusion by Ralf Senn
"We have experienced massive growth.
More than 75% of customers stay with us in training, which leads to a luxury problem:
We are at the limit in terms of infrastructure. We are now even building a second center."
Short profile PlenaVita Bülach
The Zentrum PlenaVita GmbH in Bülach in the Zurich Unterland region offers professional physiotherapy, medical training therapy and a high-quality fitness range for every age and target group. The focus is on rehabilitation and prophylaxis in an area of approx. 7,750 square feet.
More info at www.zentrumplenavita.ch